1. Connecting to 1024's Ivo server (only applies to organisations using 1024's Ivo server)

You will have received an email with an attachment called "1024 Ivo Server.rdp" or “Ivo Server.rdp”.  Please save this file to your Windows desktop.

This will be the icon you will double-click to connect to the 1024 Ivo server. It will look something like this -

When you double-click the file, you will be prompted to enter a username and password.  The username is -

ivo.local\<first initial><surname> (or the username that was sent to you)

For example:

ivo.local\jdoe

ivo.local\auditor

(Note the slash used is a backslash - "\", which is usually located above the enter/return key.)

Once you've entered your username, you will want to save it to the RDP settings by clicking on the 'Save' button in the 'General' tab.  Note, if you miss this step, then next time you go to log in it will have reverted back to the username that was saved in the settings when we sent it to you (ivo\<first initial><last name>).

Once you've saved your username you can connect with the password that was/will be provided via SMS.